Privacy Policy

Last updated: January 27, 2026

1. Introduction

St. Louis University Institute ("we," "our," or "us") operates the Financial and Student Information System (FINSIS). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using FINSIS, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name, email address, and contact information
Student identification numbers and academic records
Financial information, including payment history and transaction records
Authentication credentials (passwords, which are encrypted)
Profile information and preferences

2.2 Automatically Collected Information

When you access FINSIS, we may automatically collect:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, features used)
Log files and error reports
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services
To process transactions and manage financial records
To authenticate users and manage access to the platform
To communicate with you about your account and our services
To comply with legal obligations and institutional policies
To detect, prevent, and address technical issues and security threats
To generate reports and analytics for administrative purposes

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With authorized personnel: Staff members with appropriate permissions may access information necessary for their duties
Legal requirements: When required by law, court order, or governmental regulation
Service providers: With trusted third-party service providers who assist in operating our platform (under strict confidentiality agreements)
Institutional purposes: For academic and administrative functions of St. Louis University Institute
With your consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Access controls and authentication mechanisms
Secure data storage and backup procedures
Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Account settings: Update your profile and preferences through your account settings
Data portability: Request a copy of your data in a structured format
Deletion: Request deletion of your account and associated data (subject to legal and institutional retention requirements)

To exercise these rights, please contact us using the information provided in the Support section.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Academic and financial records may be retained in accordance with institutional policies and legal requirements.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the platform.

9. Children's Privacy

FINSIS is designed for use by students, staff, and authorized personnel of St. Louis University Institute. We comply with applicable laws regarding the collection of information from minors and ensure appropriate safeguards are in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: rindahluanga@slui.org

WhatsApp: +691 232 678

Institution: St. Louis University Institute